FREQUENTLY ASKED QUESTIONS
No. Obtaining an offer is always free. Due to changes in the gold market, our offers are only valid for 7 days. You can reach us at (877) 752-8484 if you have any questions and a member of our team will assist you.
You’re not obligated to sell your gold, so don’t worry. Your gold will be returned to you in two days and will be insured by FedEx, all at no cost to you. Our offers are based on the current market prices of gold.
The same day your gold arrives, we will make immediate payment. We can pay you the same day via wire transfer into your bank account or by mailing you a check. Customers who visit our local store have the option to be paid in cash.
Every day, we buy gold jewelry and scrap from all around the United States utilizing our secure and reliable mail-in service. All packages sent and received by Gold Buyers USA are fully insured for their full value and may be tracked via FedEx. Our retail location is also open, and walk-ins are always welcome.
Yes! Gold Buyers USA is a leading online designer jewelry buyer. We buy luxury jewelry from popular brands such as Cartier, Tiffany & Co, Van Cleef & Arpels, David Yurman, Bvlgari to name a few. If you have designer jewelry you are interested in selling please contact us by calling (877) 752-8484.
We do not charge for a mailing kit. Gold Buyers USA pays for the shipping and insurance of your gold jewelry. We do not charge any hidden fees and if you decide not to sell your gold to us we will mail your items back to you for FREE.
Gold Buyers USA makes selling your gold online easy, you have two easy options to choose from.
1) Request a FREE shipping label by filling out the sell gold form.
2) Call our customer service team at (877) 752-8484 and they will assist you in requesting a label.
This is a very important topic and Gold Buyers USA has thought about the best solution for your piece of mind. Every package that we mail out or receive is opened/packaged all under video surveillance for your protection as well as ours.
Yes! Every single shipping label we provide our customers is fully insured for the full value we quoted you. If you have a high-end piece of jewelry please contact us and we will provide you with additional insurance and instructions on how to ship your item. If you believe your item requires additional attention please call us at (877) 752-8484 and our customer service team will be happy to assist you.
Yes! Goldbuyersusa.com is highly secured and protected by 256 bit SSL (Secure Socket Layer) to ensure your information always remains secure. We do not sell or distribute your personal information to anyone.
The same day your gold arrive, it will be inspected and you will receive a final offer. If you accept our offer you will be paid immediately!
You have two payment options:
1) Bank wire sent directly to your bank account.
2) Company check will be mailed out to the address we have on file.
3) Cash is optional for customers selling locally.
Our storefront location where walk-ins are welcome is open Monday through Friday 10 AM to 5 PM (PST) and on Saturday 10 AM to 2 PM (PST). We are closed on Sunday.